What objects are supported for Zendesk Support migrations
Which objects Shuttio writes into Zendesk Support, and how each one lands.
Last updated: 7 Nov 2026
Shuttio moves data into Zendesk Support. It does not read from Zendesk Support. Into Zendesk Support, data comes from Freshdesk, HubSpot Service Hub. The pair-by-pair view is the support matrix.
Objects
| Object | Moves into Zendesk Support | Notes |
|---|---|---|
| Companies | Yes | Lands in Zendesk Support as Organizations. |
| People | Yes | Lands in Zendesk Support as End-users. |
| Deals | No | |
| Leads | No | |
| Products | No | |
| Tickets | Yes | Lands in Zendesk Support as Tickets, with their replies, notes, files and original dates. |
| Notes | No | |
| Tasks | No | |
| Meetings | No | |
| Calls | No | |
| Emails | No | |
| Files | Yes | |
| Lists | No | |
| Owners | Yes | Matched to a user in Zendesk Support by email. An owner with no match is not given to anyone else. |
How to read the table
- Moves into Zendesk Support: "Yes" means at least one of the sources above brings this object in. The Notes column says where it lands.
- "No": Shuttio does not move this object that way.
For the permissions Shuttio needs and what does not move, see writing into Zendesk Support.
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